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All times in Central Time.

8:30-9:20 a.m.

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Using Your Superpower at Work

Presenters at this session will discuss the personal, social and scientific case for making kindness our default response. They will present kindness as a superpower, based on science and the extraordinary positive impact that being kind can make in even extreme circumstances.

Real world scenarios from the HIM field will be shared as well as case studies (de-identified to protect all involved). This content is valuable in its ability to be used by anyone, in any setting or context.

The core content also stresses the accessibility of this "superpower,” which can be used by anyone regardless of role, position, title, or salary. The strength of the case for kindness is that the positive ripple effect outward. Anyone can plant seeds of kindness.

All employers want happy, healthy employees. The research on kindness tells us that when we choose to be kind, we feel more happiness; we feel better physically and psychologically, and we have a positive impact on everyone around us.

As the pace of change in healthcare and everywhere accelerates, and the HIM profession feels the impact to our processes, policies, and places of employment, we have a unique opportunity to teach others how to show up in an uncertain world. We can make a difference by walking, talking, and living kindness in all that we do.

Learner Outcomes

After completing this session, attendees will have knowledge about how to:

• Apply the principles of kindness immediately in their own lives.
• Describe the physical, mental and emotional benefits of being kind.
• Explain the science behind the impact of kindness.
• Describe the "positive feedback loop" that exists between being kind to others and experiencing happiness.
• Associate kind behaviors with specific health benefits.
• Describe the potential downstream impact of kindness in the workplace.
• List kind behaviors that are easily accomplished in the workplace.
• Identify the role kindness plays in cultivating soft skill competence in the workplace.
• Demonstrate kindness!



*additional fee required to attend this event.


Rebecca Harmon, MPM, RHIA, CCA
Health Information Management Services, VA Pittsburgh Healthcare System Pittsburgh, PA
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